9x blog

AI transformation insights

9x blog

AI transformation insights

9x blog

AI transformation insights

Claude Cowork is reshaping enterprise AI productivity. The harness-vs-agent angle, the enterprise plumbing shipped in 5 months, and why demand is accelerating.

Best AI Learning Platforms

The best AI learning platforms for employees in 2026, compared: hands-on training, course libraries, and AI-native LMS tools, and who each one actually suits.

Practical AI Training for Work

Where to get practical AI training for your team: your real options, how to tell good from generic, and what hands-on training that actually sticks looks like.

Claude for business

Claude for business, explained: the three tools (Chat, Cowork, Code), how real teams use Claude across functions, and how to get your team started.

What is an MCP?

What is MCP? A plain-English guide to the Model Context Protocol: what it does, why it matters for connecting AI to your tools, and how to use it.

Claude Cowork Review

An honest Claude Cowork review from a team that's trained 20,000+ people: what it's brilliant at, where it frustrates, and who should actually use it.

Claude subagents explained

What Claude sub-agents are, how parallel agents work, when Claude spins them up, and how they differ from Claude Managed Agents. A plain-English guide.

Claude Skills vs Agents

Claude skills vs agents, explained simply: a skill is instructions for one task, an agent is the thing that plans and acts. How they work together.

How do Claude skills work?

How do Claude skills work? The three layers, progressive disclosure, and why this design makes skills fast, cheap to run, and easy to scale.

How to create a Claude skill

How to create a Claude skill with no code: the do-the-task-first method, using the Skill Creator, what gets packaged, and how to test and share it.

What are Claude artifacts?

What are Claude artifacts? What they are, the new way to publish them as live shareable web pages from Claude Code and Cowork, and what teams are building.

Claude for Automation

Claude automation isn't "Zapier but with AI." It's a managed work layer for messy, judgment-heavy work. What it's good at, and how to roll it out properly.

What is an agentic workflow?

What is an agentic workflow? How it differs from traditional automation like n8n, what one looks like in practice, and when to use which. In plain English.

How to install and set up Claude Code

A beginner's guide to install Claude Code and set it up from scratch: the prerequisites, the official VS Code extension, logging in, and your first build.

What is Claude Code?

What is Claude Code, in plain English? What it does, who it's for, how it differs from Claude Cowork and Chat, and whether you actually need it.

How to set up Claude Cowork as a system that does real work, not a chatbot you re-explain yourself to every morning. A disciplined build guide, plus the honest safety bit.

The best Claude skills for business, with 7 real examples we built and use at 9x: video clips, branded emails, ad research, email triage, and more.

How to use Claude skills, step by step: turn on the Skill Creator, trigger a skill, build your own the right way, then update and share it with your team.

What are Claude Connectors?

What Claude connectors are, how to set one up with OAuth, how permissions work, and what to do when no connector exists. A practical guide for teams.

What are Claude skills?

What are Claude skills? A plain-English guide to what they are, how they work, real examples, and how to build your own, no coding needed.

Claude Cowork vs Claude Code, explained simply. See what each one does, the real differences, when to use which, and whether you should run both.

Learn how to use Claude Cowork to delegate real work: setup, your first task, connectors, skills, and the context habits that separate good results from great.

How to get the Claude API

Paying for Claude Pro won't unlock API access. Here's how to get a Claude API key in 5 quick steps, save it the right way, and add the credit it needs to run.

Most AI training for employees fails to change how people work. This guide breaks down what good looks like — and how to build a programme that sticks.

Claude Cowork Workflow

We’ve trained 20,000+ professionals on AI tools. Claude Cowork is the first desktop agent worth teaching. Here are 8 use cases we’re seeing teams build.

Revenue, sales, and marketing teams face growing output volume, tool sprawl, and unread data. Agentic workflows solve all three. Here's how Cowork wins.

Every meaningful AI rollout we've seen started with a few early adopters willing to pave the way. We built a three-week public Cowork cohort for the next wave.

From AI literacy to AI cowork to AI automation: the three tiers of AI skills your team needs in 2026, with target adoption levels for each.

Explore how 9 operators transformed their businesses through AI solutions developed during the RMEP AI Hackathon, showcasing creativity and real impact.

How one PE firm deployed AI across 15 companies, transforming how teams work—during their busiest season.

Explore the three phases of AI transformation and assess your organization's maturity level to effectively integrate AI into your operations.

Explore the six interconnected dimensions of AI transformation that companies must address to successfully integrate AI into their operations and culture.

RM Equity Partners to launch an AI readiness program across its portfolio, empowering over 600 employees

9x will work on enabling Perk to become an AI-first company.

AI is set to revolutionize knowledge work, akin to Excel's transformation of data analysis. Yet this time, the impact will be much bigger.

9x shifts to AI training to help professionals unlock AI’s transformative potential

The one question we’re all forgetting to ask before jumping into process optimization

Let's look together at the no-code tool landscape for startups. Allowing your business talents to automate their processes on their own can be a game changer.

No-code automation unlocks efficiency for Marketing teams by removing cumbersome repetitive tasks - allowing for focus on creativity and strategic-thinking.

If you’ve must prioritize your company’s internal automation initiatives, here’s a simple approach to get started.

Hiring a CAO will be key to turn the citizen development opportunity into a win for startups

Why you should stop obsessing about having everything in one place and embrace having multiple tools instead.

How can you be sure that the SaaS tool you’ve chosen will deliver on its promises? Here are 9 essential questions to help you avoid costly mistakes.

Selecting the right tools is harder than you think. Here’s how we help our clients figure it out.

Top marketers and Sales managers are now embracing no-code to extend the capabilities of their CRM

My journey as a business generalist turned builder, and why there’s never been a better time to start learning technology

Maximize marketing efforts with a customer data platform. Learn the benefits for customer understanding, data quality, efficiency, and insights.

Discover effective documentation strategies for implementing Areas of Responsibility (AoRs) in your organization, enhancing clarity and operational efficiency.

Process automation is the clearest way to optimize your processes. Below are 9 reasons you should start automating your processes.

For the first time, no-code gives operators full control over every detail of their processes.

A definition of no-code ops and exploration of its future implications for companies

How to get started with mapping AoRs and assigning ownership across your organization.

An introduction to the concept of Areas of Responsibility - AoRs and the benefits they can bring to fast-growing organizations.