AI enablement looks like a training project. It isn't. Skill levels, tools and functions all move at once. Here's what running it internally really takes.

How to use Claude Slides to build an on-brand deck from a one-line brief, edit and export it, and where it beats PowerPoint and Google Slides, and where it doesn't.

How to use Claude Docs to draft, edit and share a living document, action comments with Claude, and how it compares to Google Docs and Microsoft Word.

How to build ChatGPT skills the way that actually works: do the job once with the agent, then save it. Includes the anatomy, a real build, and the mistake.

The best Claude model isn't the smartest one, it's the right one for the job. Fable 5, Opus 5, Sonnet 5 and Haiku 4.5 compared on cost, capability and use.

A running guide to Claude updates, reviewed monthly. Every meaningful change to Chat, Cowork, Code, Skills and the models, dated, in plain English.

Everyone at 9x has managed a company's CRM at some point. It is a rite of passage, and the job keeps getting harder. Here is why we will never hire for it.

Claude Docs, Slides and Design put writing, decks and visuals inside Claude. What each does, how to find them, and the one setup step that keeps them on-brand.

How to build a website with ChatGPT using ChatGPT Sites: What you need, how to brief it, making it on-brand, and publishing it to your own domain.

Eight real ChatGPT Sites use cases I've built, from a live business site to a full app with logins, with the time each took and what to hand it first.

Context engineering vs prompt engineering: What each is, why context beats wording once AI does real work, and the moves that make agents reliable.

How to use ChatGPT Work: Getting the desktop app, choosing local or cloud mode, setting up a project, and briefing your first whole job for it to run.

Claude scheduled tasks run your recurring work automatically, in their own Cowork session, even when your computer's off. What they are and how to set one up.

How to use Claude Projects: Set up a workspace with its own knowledge and instructions, so Claude keeps your context and you stop re-briefing every chat.

Claude for Chrome lets Claude read pages, fill forms and click through your browser. How to set it up, what it's genuinely good at, and when to keep it away.

ChatGPT Projects keep the files, chats and instructions for one piece of work in a single workspace. What they are, how to set one up, and how to use them.

Connect AI training to business results in four steps: choose a goal, identify KPIs, train on relevant use cases, and measure the impact.

How to use ChatGPT effectively at work by delegating whole jobs instead of writing better prompts. The four-part brief, what to hand over, and how to check it.

Get a ChatGPT API key in five minutes, plus the two things that catch people out: the key is shown once, and it won't work until you add credit.

What is ChatGPT Sites? OpenAI's site builder in ChatGPT that ships a live site from a prompt. Three real builds it handled, and the limits worth knowing first.

What are the key differences between ChatGPT Work and the standard chat? And when should you use each one?

Eight ChatGPT Work use cases, each one filmed start to finish: dashboards, Excel models, lead research and 130 descriptions edited in a single run.

ChatGPT Tasks let you schedule ChatGPT to run one-time or recurring jobs on its own. What they are, how to set one up, the plan limits, and what to run.

ChatGPT Work vs Claude Cowork compared job by job: spreadsheets, research, custom tools, scheduled runs and team rollout, with a pick for each and why.

The ChatGPT browser now runs in the cloud and signs into sites without seeing your password. How it works, what it can't do, and when to use a connector.

ChatGPT Work is an agent that does the job rather than answering about it. What it is, why the desktop app matters, and how projects, skills and plugins fit.

ChatGPT connectors, organised by job rather than alphabetically, plus the permissions to check first and the three-step route in when yours isn't listed.

Five months after launching 9x Pro, we're rebuilding the membership around live workshops. Here's what we learned — and what Pro members can expect.

Agents can only run your operations if the skills underneath work reliably. Your team builds that reliability. The three phases from manual work to autopilot.

Claude Fable 5 is powerful and expensive, so point it at the right jobs. Eight real use cases where the frontier model earns its cost, run live in Cowork and Code.

Claude artifacts work differently in Chat, Cowork and Code. The real differences in live data, sharing and write-back, and which one you should use.

How to share a Claude artifact, who can see it, and whether it stays live or shares as a snapshot. Public, private and organisation sharing, explained.

Real Claude artifacts examples, from a live pipeline dashboard to a drag-and-drop task planner, built on your own tools. What to build and how to start.

Claude for Slack has three modes: Claude Tag, the Claude in Slack app, and the Slack connector. What each does, and which one your team should use.

What Claude Tag is, the four things that make it different, and a step-by-step setup guide. Claude joins your Slack as a shared, always-on team member.

Most PE firms deploy AI on themselves first. That's the safe move, not the valuable one. Where AI for private equity should start to actually move the multiple.

What AI in private equity actually looks like in 2026: where firms use it, what it does at the deal desk and in the portfolio, and how the best get value.

Your clients now use AI themselves, so the bar has moved. Here's what an AI-marketing agency is, what clients now expect, and how to become one.

The first five workflows to automate with AI at your marketing agency, with real examples from an agency we trained: reporting, content, research and more.

Claude Chat vs Cowork vs Code, compared simply: what each one is, who it's for, and a clear rule for which to reach for on any given job.

The best Claude skills for marketing, with 7 real ones we built and use at 9x: video clips, branded emails, competitor ad research, and a full campaign.

How to build an AI marketing team with Claude: the six roles, the skills and connectors behind them, and how to run a whole campaign from one brief.

What is a chief automation officer? What the role owns, how it differs from a CTO or chief AI officer, why it's emerging now, and whether you need one.

What a fractional chief automation officer is, what they cost, how they differ from a consultant, and when hiring one beats building the skills in-house.

Five signs your company already needs a chief automation officer, from tool sprawl to automations nobody owns, and what to do about it before you hire.

The best AI learning platforms for employees in 2026, compared: hands-on training, course libraries, and AI-native LMS tools, and who each one actually suits.

Where to get practical AI training for your team: your real options, how to tell good from generic, and what hands-on training that actually sticks looks like.

Claude for business, explained: the three tools (Chat, Cowork, Code), how real teams use Claude across functions, and how to get your team started.

What is MCP? A plain-English guide to the Model Context Protocol: what it does, why it matters for connecting AI to your tools, and how to use it.

An honest Claude Cowork review from a team that's trained 20,000+ people: what it's brilliant at, where it frustrates, and who should actually use it.

What Claude sub-agents are, how parallel agents work, when Claude spins them up, and how they differ from Claude Managed Agents. A plain-English guide.

Claude skills vs agents, explained simply: a skill is instructions for one task, an agent is the thing that plans and acts. How they work together.

How do Claude skills work? The three layers, progressive disclosure, and why this design makes skills fast, cheap to run, and easy to scale.

How to create a Claude skill with no code: the do-the-task-first method, using the Skill Creator, what gets packaged, and how to test and share it.

What are Claude artifacts? What they are, the new way to publish them as live shareable web pages from Claude Code and Cowork, and what teams are building.

Claude automation isn't "Zapier but with AI." It's a managed work layer for messy, judgment-heavy work. What it's good at, and how to roll it out properly.

What is an agentic workflow? How it differs from traditional automation like n8n, what one looks like in practice, and when to use which. In plain English.

A beginner's guide to install Claude Code and set it up from scratch: the prerequisites, the official VS Code extension, logging in, and your first build.

What is Claude Code, in plain English? What it does, who it's for, how it differs from Claude Cowork and Chat, and whether you actually need it.

How to set up Claude Cowork as a system that does real work, not a chatbot you re-explain yourself to every morning. A disciplined build guide, plus the honest safety bit.

The best Claude skills for business, with 7 real examples we built and use at 9x: video clips, branded emails, ad research, email triage, and more.

How to use Claude skills, step by step: turn on the Skill Creator, trigger a skill, build your own the right way, then update and share it with your team.

What Claude connectors are, how to set one up with OAuth, how permissions work, and what to do when no connector exists. A practical guide for teams.

What are Claude skills? A plain-English guide to what they are, how they work, real examples, and how to build your own, no coding needed.

Claude Cowork vs Claude Code, explained simply. See what each one does, the real differences, when to use which, and whether you should run both.

Learn how to use Claude Cowork to delegate real work: setup, your first task, connectors, skills, and the context habits that separate good results from great.

Paying for Claude Pro won't unlock API access. Here's how to get a Claude API key in 5 quick steps, save it the right way, and add the credit it needs to run.

Most AI training for employees fails to change how people work. This guide breaks down what good looks like — and how to build a programme that sticks.

We’ve trained 20,000+ professionals on AI tools. Claude Cowork is the first desktop agent worth teaching. Here are 8 use cases we’re seeing teams build.

Revenue, sales, and marketing teams face growing output volume, tool sprawl, and unread data. Agentic workflows solve all three. Here's how Cowork wins.

Every meaningful AI rollout we've seen started with a few early adopters willing to pave the way. We built a three-week public Cowork cohort for the next wave.

Claude Cowork is reshaping enterprise AI productivity. The harness-vs-agent angle, the enterprise plumbing shipped in 5 months, and why demand is accelerating.

From AI literacy to AI cowork to AI automation: the three tiers of AI skills your team needs in 2026, with target adoption levels for each.

Explore how 9 operators transformed their businesses through AI solutions developed during the RMEP AI Hackathon, showcasing creativity and real impact.

How one PE firm deployed AI across 15 companies, transforming how teams work—during their busiest season.

Explore the three phases of AI transformation and assess your organization's maturity level to effectively integrate AI into your operations.

Explore the six interconnected dimensions of AI transformation that companies must address to successfully integrate AI into their operations and culture.

RM Equity Partners to launch an AI readiness program across its portfolio, empowering over 600 employees

9x will work on enabling Perk to become an AI-first company.

AI is set to revolutionize knowledge work, akin to Excel's transformation of data analysis. Yet this time, the impact will be much bigger.

9x shifts to AI training to help professionals unlock AI’s transformative potential

The one question we’re all forgetting to ask before jumping into process optimization

Let's look together at the no-code tool landscape for startups. Allowing your business talents to automate their processes on their own can be a game changer.

No-code automation unlocks efficiency for Marketing teams by removing cumbersome repetitive tasks - allowing for focus on creativity and strategic-thinking.

If you’ve must prioritize your company’s internal automation initiatives, here’s a simple approach to get started.

Hiring a CAO will be key to turn the citizen development opportunity into a win for startups

Why you should stop obsessing about having everything in one place and embrace having multiple tools instead.

How can you be sure that the SaaS tool you’ve chosen will deliver on its promises? Here are 9 essential questions to help you avoid costly mistakes.

Selecting the right tools is harder than you think. Here’s how we help our clients figure it out.

Top marketers and Sales managers are now embracing no-code to extend the capabilities of their CRM

My journey as a business generalist turned builder, and why there’s never been a better time to start learning technology

Maximize marketing efforts with a customer data platform. Learn the benefits for customer understanding, data quality, efficiency, and insights.

Discover effective documentation strategies for implementing Areas of Responsibility (AoRs) in your organization, enhancing clarity and operational efficiency.

Process automation is the clearest way to optimize your processes. Below are 9 reasons you should start automating your processes.

For the first time, no-code gives operators full control over every detail of their processes.

A definition of no-code ops and exploration of its future implications for companies

How to get started with mapping AoRs and assigning ownership across your organization.

An introduction to the concept of Areas of Responsibility - AoRs and the benefits they can bring to fast-growing organizations.